We are working to make our agency more accessible to persons with disabilities. Staff have received awareness training under the Customer Service Standard, Accessibility for Ontarians with Disabilities Act (AODA) and Contact Niagara has implemented various means to ensure we are accessible to everyone.
Contact Niagara has developed a Customer Service Standard policy regarding AODA. If you would like a copy of this, please communicate with Contact Niagara in a format that works for you. We will provide this policy in alternate formats upon request.