Contact Niagara provides a central information and referral access point for local children and youth, ages 0-18, who are experiencing emotional, behavioural and/or developmental concerns. Resource Coordinators can complete an intake process with the parent/guardian or individual to determine services needs and refer children/youth to the most appropriate service. Resource Coordinators can also provide information about other services available within the community.

Parents/caregivers who receive notice that their child is ineligible for, or being discharged from, the Autism Intervention Program (AIP) may request an independent review of that decision. The Ministry of Children and Youth Services (MCYS) has developed an Independent Review Mechanism (IRM) for the AIP which is being coordinated by Contact Niagara.

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